Citiserv provides one of  the most comprehensive and flexible Skip Tracing and location enquiry service available.

We offer a variety of skip trace solutions across debt and insurance recovery applications. We work closely with our clients to determine the best strategy possible to ensure that clients receive the most comprehensive, yet economical trace service possible.

Over the years we have developed a very large and comprehensive pool of resources and information sources, which is key to providing a comprehensive trace solution.

Our investigations are performed by career Skip Tracing specialists who are highly skilled and have more than 30 years experience between them. You can expect the best results and value for money when using our location services. Contact us for skip tracing services Australia wide.

Why Choose Citiserv Skip Tracing Services?

Locate difficult to find persons

Quick identification of dead leads

Reduce Investigative leg work

Perform Due Diligence

Reduce Collection Process Time

Close cases faster

Industries We Specialise In:

Legal Practitioners

Law Enforcement

Financial Services

Corporate Collections

Skip Tracing Methods We Use:

Database Searches

Credit Report Searches

Public and Proprietory Records

Bankruptcy Searches

What is Skip Tracing ?

• Skip Tracing is the service of locating an address for a witness, beneficiary or missing person who has moved or “skipped” from an address. Skip Tracing is conducted to locate persons for debt and insurance recoveries and to serve legal documents.
• Skip Tracing is a traditional term used within the debt collection industry, with industries such as private investigations these days opting to refer to their service as Location Enquiries or People (Skip) Tracing.

How do we trace people and assets ?

• Skip tracing or alternatively people tracing is an investigative process that involves conducting electronic database and open source online information searches, as well as telephone and in-person enquiries to gather evidence to confirm a person’s new contact address. Depending upon the matter, a skip tracer may conduct telephone and in-person enquiries covertly or overtly.
• Many databases are available to skip tracers and licenced private investigators that include address and telephone number histories and assist with locating a person’s current address.
• The success of a skip trace will come down to the skip tracer’s ability to source, interpret and filter information, and their investigative ability to utilise that information to confirm an address.

How long does skip tracing take ?

The turnaround time of a skip trace will depend on the complexity of the matter. As a guide, Citiserv will return a skip trace report to a client on average within 14 days, however in most cases a report is provided in under 10 days.

Citiserv has Urgent Skip Trace options where a report can be returned that same day.

How much does skip tracing cost ?

The cost of a skip trace will depend on several factors, but as a guide, the average cost of a comprehensive skip trace in Australia is approximately $350 – $500