The Citiserv Difference

Citiserv is a full-service firm offering strategic solutions to Lawyers, Insurers, and Debt Collectors, specializing in Investigations, Process Serving, and Legal Support Services. Since its establishment in 2007, Citiserv has built strong partnerships with some of Australia’s most respected providers in these industries.

Headquartered in Sydney, Citiserv serves clients both nationally and internationally, with a network of agents across all states and territories in Australia to support our interstate clients.

Our team consists of experts across five service divisions, delivering eleven core services. This broad range of specialized offerings makes Citiserv a full-service firm capable of providing comprehensive solutions for all clients.

Citiserv has grown into a market leader, driven by our consistently high success rates and a commitment to continuous development and innovation. We combine the strengths of a large firm with the personalized service ethos of a small business, ensuring a client-first approach that sets us apart from other firms.

Our Key Advantages

• Licensed Investigators and Field Agents
• Skilled Trace Specialists working alongside our Field Agents
• Access to a vast pool of resources and information sources
• National and global reach through one of Australia’s largest agent networks
• A client-first, personalized service approach focused on delivering results

Competitive rates and market-leading efficiency